thing 12

Well after using the VBPL instant messenger, i have a little different opinion of it. I do see how it could be useful, especially for teenage patrons. The librarian i spoke to mentioned that she was able to help a student who wasn't able to make it to the library because of transportation issues. So in that situation I think it is quite useful. Also reading the article makes me more aware that many teens, may feel very nervous talking to the librarian or especially calling the library, and this might be a good alternative for them.